SureFlap Videos

Take a look at our story so far and then browse the rest of our videos below by category.



SureFlap Microchip Cat Flap Videos

Learn More About the SureFlap Microchip Cat Flap
This video provides a comprehensive overview of the main features and benefits of the SureFlap Microchip Cat Flap.

Getting Started with the SureFlap Microchip Cat Flap
The first thing to do when you receive your new SureFlap Microchip Cat Flap is programme your cat's microchip number into the cat flap's memory.  This video guides you through this simple process which should take no longer than a couple of minutes.

Installing a SureFlap Microchip Cat Flap in a Door
Learn how to install the SureFlap cat flap in a door. Don't forget to programme your cat's microchip into the cat flap before installing

Installing the SureFlap Microchip Cat Flap in Glass
To install your SureFlap Microchip Cat Flap into a single or double glazed window or door we recommend using a professional glazier to cut a 212mm diameter circular hole.  This video provides step-by-step fitting instructions, including the use of the SureFlap Cat Flap Mounting Adaptor.

Cleaning the SureFlap Microchip Cat Flap
We recommend that you clean your SureFlap Microchip Cat Flap regularly using a damp cloth.  After cleaning, leave your SureFlap cat flap for approximately 10 seconds before normal operation resumes.

Front Frame Replacement
This video shows you how to upgrade older versions of the SureFlap Microchip Cat Flap using the SureFlap Front Frame Upgrade Kit.  The kit is compatible with all versions of the SureFlap Microchip Cat Flap and fitting can usually be completed within 20  minutes.

Replacing the SureFlap Microchip Cat Flap's Door
Replacing the door of your SureFlap Microchip Cat Flap only takes a few minutes.  All you need to do is arm yourself with a Phillips head screwdriver and watch this video for step-by-step instructions.

Replacing the Catch and Spring
Occasionally it may be necessary to replace the catch and spring in order to prolong the life of your SureFlap Microchip Cat Flap. This video walks you through each stage of this quick replacement process.

Testing the SureFlap Microchip Cat Flap's Read Range
If you have received a SureFlap Range Test Kit from our customer service department, this video provides step-by-step instructions on how to use the kit to define the read range of your SureFlap Microchip Cat Flap.

SureFlap Microchip Pet Door Videos

Learn More About the SureFlap Microchip Pet Door
This video provides a comprehensive overview of the main features and benefits of the SureFlap Microchip Pet Door.

Getting Started with the SureFlap Microchip Pet Door
The first thing to do when you receive your new SureFlap Microchip Pet Door is programme your pet's microchip number or RFID collar tag into the pet door's memory.  This video guides you through this simple process which should take no longer than a couple of minutes.

Locking and Unlocking the SureFlap Microchip Pet Door
Use the Lock Mode button to manually lock and unlock the pet door and the Curfew Mode to programme the pet door to lock and unlock at specified times.

Installing the SureFlap Microchip Pet Door in a Door
Learn how to install the SureFlap pet door in a door. Don't forget to programme your pet's microchip or identity tag into the pet door before installing.

Installing the SureFlap Microchip Pet Door in Glass
To install your SureFlap Microchip Pet Door into a single or double glazed window or door we recommend using a professional glazier to cut a 300mm diameter circular hole.  This video provides step-by-step fitting instructions, including the use of the SureFlap Pet Door Mounting Adaptor.

Installing the SureFlap Microchip Pet Door in a Wall
To install the microchip pet door in a wall we recommend consulting a qualified builder. This video provides step-by-step fitting instructions, including the use of the SureFlap Pet Door Tunnel Extenders.

Testing the SureFlap Microchip Pet Door's Read Range
If you have received a SureFlap Range Test Kit from our customer service department, this video provides step-by-step instructions on how to use the kit to define the read range of your SureFlap Microchip Pet Door. (Note: this video currently shows how to test the SureFlap Microchip Cat Flap - the same procedure applies to the pet door.)

Microchipping Video

Microchipping a Cat
Microchipping is a common and effective form of identification used for reuniting lost cats and dogs with their owners. This video explains how the microchipping procedure is carried out by a vet.