Delivery

Free UK Delivery

All UK and Channel Islands orders are eligible for free shipping via the following services:

Microchip Cat Flap – DPD 24-hour service*

Mounting Adaptor – Royal Mail 1st Class

Tunnel Extender – Royal Mail 1st Class

Where an order contains multiple items, the shipping method will automatically revert to that of the highest value item within the order.

Orders placed before 1pm will ship on the same day for delivery on the next business day. If an order is placed on a Friday before 1pm it will be delivered the following Monday.

Orders placed after 1pm will ship on the next business day for delivery the following day. If an order is placed on a Friday it after 1pm it will be delivered the following Tuesday.

Use the table below to determine your delivery date:

  Order Placed   Mon   Tues   Weds   Thurs   Fri   Sat   Sun
  Before 1pm   Shipped   Mon   Tues   Weds   Thurs   Fri   Mon   Mon
  Delivered   Tues   Weds   Thurs   Fri   Mon   Tues   Tues
  After 1pm   Shipped   Tues   Weds   Thurs   Fri   Mon   Mon   Mon
  Delivered   Weds   Thurs   Fri   Mon   Tues   Tues   Tues

 

Please note that these delivery dates are estimated and SureFlap Ltd cannot be held responsible for late delivery due to circumstances beyond our reasonable control.  See our Terms and Conditions for further information.

* Deliveries to the Channel Islands and the Highlands and Islands of Scotland may take up to 2-3 days.

 

International Orders

SureFlap currently ships consumer orders to the following European countries:

    Austria

    Germany

    Poland

    Belgium

    Hungary

    Portugal

    Czech Republic

    Ireland

    Romania

    Denmark

    Italy

    Slovakia

    Finland

    Luxembourg

    Spain

    France

    Netherlands

    Sweden


The following flat shipping fees apply for international orders:

Microchip Cat Flap - £5

Mounting Adaptor - £2

Tunnel Extender - £1.50

Orders received by 1pm will be dispatched on the same working day. Orders received after 1pm will be dispatched on the next working day.  Customers should allow up to 10 working days for the delivery of international orders, however the majority of international orders are delivered within 5 working days.

SureFlap Ltd cannot be held responsible for late delivery due to circumstances beyond our reasonable control.  See our Terms and Conditions for further information.

Unfortunately SureFlap is unable to deliver consumer orders outside the countries listed above at this time.  Trade customers should contact trade@sureflap.co.uk for further information on delivery to other destinations.

How to place an international order
To order a product for delivery outside of the UK, simply enter your delivery details when prompted to during the checkout process. The appropriate shipping fee will be automatically added to your order total.