Help & Support with Your Cat Flap Queries

SureFlap Cat Flap FAQsFAQs

Got a burning question about SureFlap microchip pet doors?  Browse the answers to our most frequently asked questions.

Installing SureFlap Cat FlapInstalling SureFlap Pet Doors

Our series of step-by-step videos and pdf instructions describe how to install your SureFlap microchip pet door into a door, window or wall.

SureFlap Cat Flap Product WarrantyWarranty Information

View details of the SureFlap product warranty and register your product.


SureFlap TroubleshootingTroubleshooting

Find solutions to some of the issues that can arise with your Sureflap microchip pet door.


SureFlap Service & RepairService & Repair

Get tips on how to maintain your Sureflap microchip pet door and detailed instructions on how to replace spare parts.

Download the SureFlap ManualManuals & Downloads

Copies of the SureFlap product manual, mounting adaptor instructions and mounting template are available for download.

SureFlap VideosVideos

Our series of videos cover topics ranging from set up and installation to service and repair.